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Sales Representative
Job Summary
We are seeking a dedicated Sales Representative who can engage with customers from around the globe and successfully convert conversations into sales for the company. As a Sales Representative, you will promote our services and passionately believe in the vision we represent. Your enthusiasm should be evident in every interaction, ensuring customers enjoy speaking with you and are eager to learn more about the company and brand.
Languages
Arabic, English (Strong command, spoken and written)
Job Responsibilities
- Persuade customers to purchase services using a prepared script that highlights key aspects of the company’s offerings.
- Address questions and concerns of both prospective and existing customers regarding purchased services.
- Update the database with new information each time a customer calls, and regularly back up data to safeguard sensitive customer information.
- Maintain accurate and detailed records for each customer, providing insights into the target audience and their preferences.
- Adhere to organizational standards to maintain quality service, ensuring exceptional customer experiences.
- Manage sales-qualified leads and convert them into registered students.
- Contact potential or existing customers to inform them about products or services.
- Understand customer requirements and close sales by providing meaningful educational consultations.
- Explain the benefits and features of various university programs and assist students in selecting the best fit for their needs.
- Strive to meet sales quotas and facilitate future sales through cross-selling and referral sales via the Ambassador program.
- Build and nurture relationships with new students while maintaining and growing relationships with existing ones.
- Ensure student satisfaction by providing excellent customer experiences and top-notch educational consultancy.
- Identify and address students’ needs and concerns, while gaining a deep understanding of OK TAMAM’s services.
Qualifications
- University graduate
- At least 2 years of experience in a sales position (preferably within a similar environment)
- Solid knowledge of sales techniques and strategies is required.
- Ability to achieve sales and gross profit targets within specific seasons.
- Understanding of efficiency, confidentiality, and adherence to company regulations.
